Tuesday, 24 September 2019

Evaluation Of Suppliers For The Establishment Of Green Supply Chain Management In Steel Industries Using AHP - TOPSIS Method.

Volume 14 Issue 1 June - August 2019

Research Paper

Evaluation Of Suppliers For The Establishment Of Green Supply Chain Management In Steel Industries Using AHP - TOPSIS Method.

Rajesh Kumar*, Shiena Shekhar **
*, **Mechanical Engineering Department, Bhilai Institute of Technology, Durg, Chhattisgarh , India.
Kumar,R., & Shekhar, S. (2019). Evaluation Of Suppliers For The Establishment Of Green Supply Chain Management In Steel Industries Using AHP - TOPSIS Method. i-manager's Journal on Management, 14(1), 48-58.

Abstract

Supplier selection is one of the preliminary work for the establishment of Green Supply Chain Management. It is a process which incorporates planning, implementing and controlling the activities of an industry from the conservation of environment point of view. With the advent of globalization, green supply chain management has drawn maximum attention whether for the procurement of raw materials or for the delivery of the finished products as it costs about fifty percent of the company’s cost and if not managed properly, the competitors get an edge over others. The selection of the best supplier out of the available alternatives has a long lasting impact on the future of the business because any wrong decision taken in terms of evaluating the criteria and the suppliers would lead to the downfall of the firm. The process of supplier selection is cumbersome and requires strong statistical methods and decision making tools which have the capabilities to trade-off amongst various cardinal and ordinal preferences. Thus, it is looked upon as a multi-criteria decision making problem which includes both qualitative (quality, cost, minimum order quantities) & quantitative factors (Discipline, attitude, response etc.) and hence of strategic importance.

The Balanced Scorecard-An Enduring Management Key for Success

Volume 14 Issue 1 June - August 2019

Research Paper

The Balanced Scorecard-An Enduring Management Key for Success

S. Saraswathi*, Rani Rajan**, Sindhu***
*Department of Management Studies, Chaitanya Bharathi Institute of Technology, Gandipet, Hyderabad, India.
**Department of Master of Business Administration, Methodist College of Engineering and Technology, Hyderabad, Telangana, India.
***Department of Management Studies, Jawaharlal Nehru Technological University Hyderabad, India.
Saraswathi, S., Rajan, R., & Sindhu. (2019). The Balanced Scorecard-An Enduring Management Key for Success. i-manager's Journal on Management, 14(1), 41-47.

Abstract

To deal with the complexity in today's dynamic business environment caused by the existence of global players and continuous technology enhancements, the U.S authors Robert S.Kaplan & David Norton have innovated the Performance Management Tool-'The Balanced Scorecard' as a solution for the modern knowledge economy enterprises. It provides accurate information of the various activity levels of an organization, enabling the managers to monitor and control them effectively. The innovation hence acts as an effective & efficient tool for the policy-makers to focus on various areas of the organization which needs attention and strike a better balance between them.

Selection of The Best Laptop Model by the Application of FUZZY-AHP Methodology

Volume 14 Issue 1 June - August 2019

Survey Paper

Selection of The Best Laptop Model by the Application of FUZZY-AHP Methodology

Soupayan Mitra*, Shankha Shubhra Goswami**
*Department of Mechanical Engineering, Jalpaiguri Government Engineering College, Jalpaiguri, India.
**Department of Mechanical Engineering, Indira Gandhi Institute of Technology, Sarang, Dhenkanal, Odisha, India.
Mitra, S., & Goswami, S. S. (2019). Selection of The Best Laptop Model by the Application of FUZZY-AHP Methodology. i-manager's Journal on Management, 14(1), 35-40.

Abstract

Multi criteria decision making is one of the important areas in decision making process that helps the decision maker to select the best option among different available alternatives having different number of criteria as well as sub-criteria. The criteria as well as sub-criteria may have different levels of preferences and some of them may be conflicting in nature among themselves with respect to the most desired decision characteristics. In this present analysis one of the MCDM tools i.e. FUZZY-AHP is adopted to select the best laptop models among 6 different models actual available in the market having different configurations. The objective of this paper is to propose the best model among these 6 models based on different criteria (e.g. RAM, Hard Disk Capacity, Processor, Screen Size etc.) as well as sub-criteria (e.g. The laptop models may be available in different screen size like 14-inch, 15.6 inch etc.). A physical market survey has been done to know the choices and preferences of the common laptop users and based on this market survey the analysis have been carried out.

The impact of job stress, workload and long working hours on the job satisfaction of Government doctors at Tamil Nadu

Volume 14 Issue 1 June - August 2019

Research Paper

The impact of job stress, workload and long working hours on the job satisfaction of Government doctors at Tamil Nadu

Nithyajothi Govindaraju *
Segi University, Malaysia.
Govindaraju, N. (2019). The Impact Of Job Stress, Workload And Long Working Hours On The Job Satisfactionof Government Doctors At Tamil Nadu. i-manager's Journal on Management, 14(1), 27-34.

Abstract

The doctor's profession is considered as dignified as it is directly related to the lives of human beings. In Tamilnadu, there is a general inclination that in government hospitals, the patients are not treated adequately by the doctors, and Government doctors concentrate more on their private clinic. The study objective is to find out job stress, workload, and long working hours influencing job satisfaction among the government hospital Doctors of Tamilnadu. The study sample comprised of 250 doctors working in government hospitals in Nagapattinam Dist. 250 Questionnaires were distributed. From which 155 were received back and considered for data analysis. The data analysis tool is SPSS version 22. The study results concluded that long working hours and workload have a positive relationship with job satisfaction. Job stress has a negative relationship with a government doctor's job satisfaction.

The Impact of the In Store Environment on Consumer Behaviour

Volume 14 Issue 1 June - August 2019

Research Paper

The Impact of the In Store Environment on Consumer Behaviour

Iva Starc*, Robert W. Robertson**
*,**University of Ljubljana, Slovenia.
Robertson, R. W., & Starc, I. (2019). The Impact of the In Store Environment on Consumer Behaviour. i-manager's Journal on Management, 14(1), 17-26.

Abstract

An increasingly competitive global retail sector requires that firms reconsider their marketing and sales strategies. In particular, significantly increasing online sales have served to focus the attention of retailers on all aspects of the on ground for consumers. One specific area of interest is to enhance the in store shopping experiences of consumers by improving the in store design and operational aspects of the on ground shopping process. This paper explores the increasing importance of the in store environment and experiences on consumer behaviour.

The Perfect Motivation Mix: A Case of Application of HRM Ratios

Volume 14 Issue 1 June - August 2019

Research Paper

The Perfect Motivation Mix: A Case of Application of HRM Ratios

Mqondisi Bhebhe *
Academic Author and educator with Studiosity, Australia.
Bhebhe, M. (2019). The Perfect Motivation Mix: A Case of Application of HRM Ratios. i-manager's Journal on Management, 14(1), 1-16.

Abstract

Currently, the debate between financial and non-financial rewards among researchers is a tug-of-war, with the opposing sides often criticising each other but failing to present a comprehensive alternative solution that could bring this issue to rest once and for all. Although the majority of the industry’s theorists have reached consensus on the need to balance between both financial and non-financial elements, they have, however, left it to the managers themselves to use their own discretion on what they feel is fair and the result has been the application of rewards in subjective proportions, a move that has even worsened instead of improving the situation. This report proposes additional Human Resource Management Ratios in addition to the existing ones; this will help them understand the proportions of both financial/non-financial rewards present in the current motivation mixes and help them adjust them more conveniently using a standard warning metric. It concludes by emphasising the importance for management to understand the limits of implementing reward systems since all are experimental programmes and that control mechanisms must always be measurable to avert potential disasters in the process.

A Study on Financial Performance of Indian Banking Industry

Volume 13 Issue 4 March - May 2019

Research Paper

A Study on Financial Performance of Indian Banking Industry

Vedala Naga Sailaja*, T. Umamaheswara Rao**
*-** Koneru Lakshmaiah Education Foundation, Andhra Pradesh, India.
Sailaja, V. N., & Rao, T. U. (2019). A Study on Financial Performance of Indian Banking Industry. i-manager's Journal on Management, 13(4), 56-63. https://doi.org/10.26634/jmgt.13.4.15037

Abstract

Banks play a crucial role in the economic prosperity of every nation. As per RBI guidelines, they exercise control over the supply of money in circulation. Banks act as financial intermediaries, which accept deposits and channelize the same to lending activities. Hence they can be considered as a vital source for helping the other industries and firms in money matters. The fate of other industries depends on the performance of banks. In any country if the banking industry is in turmoil, it affects the other sectors which in turn it will have a downbeat impact on the economy. Moreover, increased competition, new information technologies, and less government restrictions led the banks to face more problems (Chaudhary & Sharma, 2011). Hence it is essential to analyse how the banking sector performance is influenced by other factors. Hence this article presents the performance of banking industry in terms of growth in deposits, advances and total assets, and also the impact of total deposits on bank's profitability. This kind of study helps the management of banks to take corrective action and improves banking performance (Abara, 2015).

Content Analysis on Women Roles Portrayed in Indian Television Commercials for Fast Moving Consumer Goods

Volume 13 Issue 4 March - May 2019

Research Paper

Content Analysis on Women Roles Portrayed in Indian Television Commercials for Fast Moving Consumer Goods

V. Sreepavani*, A. Ramachandra Aryasri**, M. Sudhir Reddy***
*Jawaharlal Nehru Technological University Kakinada, Kakinada, Andhrapradesh, India.
**-*** Jawaharlal Nehru Technological University Hyderabad, Hyderabad, Telangana, India.
Sreepavani, V., Aryasri, A. R., & Reddy, M. S. (2019). Content Analysis on Women Roles Portrayed in Indian Television Commercials for Fast Moving Consumer Goods. i-manager's Journal on Management, 13(4), 48-55. https://doi.org/10.26634/jmgt.13.4.15821

Abstract

Women role in the society has been changing through the years based on the activities they perform. Women are coming out to perform roles they are confined to perform, like taking care of house hold activities to Leading Independent and Professionality. As marketers consider women portrayal as their main strategy to attract consumers and to create awareness about their product, they started portraying women basing on their changing role in the society. Thus the present study tries to explore different roles portrayed by women for different categories of Fast Moving Consumer Goods telecasted in Indian television commercials. Content analysis was performed on the television commercials telecasted in Popular Hindi and Telugu language channels during prime time. Commercials were selected by using constructed week sampling. 514 commercials were telecasted in the selected time out of which 347 commercials related to Fast Moving Consumer Goods were only selected as sample. Central figure, Role, and Product categories are the selected variables for the study. The results were in line with previous studies saying that women are still portrayed in homemaker and beauty roles. The study also identified an increase in Independent and Professional roles and a steep decrease in Sex object role, which is a contrasting result from previous studies.

Effectiveness of Merchandise Export India Scheme (Meis) in Export Promotion: A Case of Select Registered Exporters from Noida, Delhi-NCR Region

Volume 13 Issue 4 March - May 2019

Research Paper

Effectiveness of Merchandise Export India Scheme (Meis) in Export Promotion: A Case of Select Registered Exporters from Noida, Delhi-NCR Region

A.V. Nageswara Rao*
School of Business Studies, Sharda University, Greater Noida, Uttar Pradesh, India.
Rao, A. V. N. (2019). Effectiveness of Merchandise Export India Scheme (Meis) in Export Promotion: A Case of Select Registered Exporters from Noida, Delhi-NCR Region. i-manager's Journal on Management, 13(4), 40-47. https://doi.org/10.26634/jmgt.13.4.15818

Abstract

The present Foreign Trade policy (2015-2020) is formulated to facilitate Global trade and further ease the way of doing business. The prime objective of Foreign Trade policy (2015-2020) is to reach 3.5% in Global exports by 2020 with value of 900 Billion USD. As an initiative towards simplifying the export promotion, various schemes are replaced with comprehensive schemes such as Merchandise Export India Scheme (MEIS) and Service Export India Scheme (SEIS). The present article examines the role of MEIS in facilitating export promotion and trade facilitation in India's Global trade. Around Two hundred Registered Exporters in the Noida region, Delhi NCR were interviewed through a structured questionnaire on various export promotion initiatives in the Foreign Trade policy 2015-20. The respondent views through the filled in Questionnaires were analyzed with Statistical tools to examine the success of MEIS Scheme in export promotion with e-initiatives.

Managing Service Quality in Technical Education: A Case Study Using Sap-Lap Methodology

Volume 13 Issue 4 March - May 2019

Research Paper

Managing Service Quality in Technical Education: A Case Study Using Sap-Lap Methodology

Surjit Kumar Gandhi*, Anish Sachdeva**, Ajay Gupta***
*-*** Department of Industrial and Production Engineering, Dr. B. R. Ambedkar National Institute of Technology, Jalandhar, Punjab, India.
Gandhi, S. K., Sachdeva, A., & Gupta, A. (2019). Managing Service Quality in Technical Education: A Case Study Using Sap-Lap Methodology. i-manager's Journal on Management, 13(4), 26-39. https://doi.org/10.26634/jmgt.13.4.15356

Abstract

In the customer-centric marketplace, it is getting increasingly important to add value to customer service. The service quality results in loyal customers, which boosts business performance. The present article studies the service quality given to stakeholders by a well-established group of technical institutions located in North India established since 2001. This study is carried out through a specific case study tool named as SAP-LAP (Situation-Actor-Process-Learning-Action- Performance) methodology from the stakeholders' point of view. The analysis brings out six service quality factors namelyleadership, process management, people management, resource management, customer satisfaction, and customization to influence outcome in terms of placements, reputation, growth, and sustainability of such institutions.

Impact of Job Stress on Job Commitment of Finance Professionals in Sri Lankan Food Retail Industry

Volume 13 Issue 4 March - May 2019

Research Paper

Impact of Job Stress on Job Commitment of Finance Professionals in Sri Lankan Food Retail Industry

Vithiyalani Muthusamy*, De Silva G. N. D**
*-** Department of Accountancy and Finance, Faculty of Management Studies, Sabaragamuwa University of Sri Lanka, Sri Lanka.
Muthusamy, V., & De Silva G. N. D. (2019). Impact of Job Stress on Job Commitment of Finance Professionals in Sri Lankan Food Retail Industry. i-manager's Journal on Management, 13(4), 18-25. https://doi.org/10.26634/jmgt.13.4.15943

Abstract

Job stress is a universe element and persons from near occupation have to face stress. Job commitment is the most influential factor for the productivity and the profitability of the company. Due to those reasons, managers are hoping to increase the commitment of the company employees. The aim of this research study is to investigate the impact of job stress on the job commitment of private sector finance professionals in the Food Retail Industry. A field survey was conducted with 118 sample size. The main method of collecting data was the questionnaire and other than the questionnaire, the interview method also utilized to collect rich information. The data analysis method was Factor Analysis. The results showed that some variables have a significant impact on employee commitment. Results showed that the Experience in the current position, Organizational Context, and Level of Work had a significant impact on employee commitment. Hence, this study provides a new insight into the management to build the job commitment of the employees by reducing job stress.

Sustaining Specialty Retailers through Customer Involvement: Female Millennials' Perspective

Volume 13 Issue 4 March - May 2019

Research Paper

Sustaining Specialty Retailers through Customer Involvement: Female Millennials' Perspective

Harash Sachdev*, Monica Sachdev**
*Eastern Michigan University, Michigan, U.S.A.
**Oakland University, Michigan, U.S.A.
Sachdev, H., & Sachdev, M. (2019). Sustaining Specialty Retailers through Customer Involvement: Female Millennials' Perspective. i-manager's Journal on Management, 13(4), 1-17. https://doi.org/10.26634/jmgt.13.4.14535

Abstract

This study is geared towards specialty cosmetic retailers that target female millennials, but struggle to co-create value with them. Linking agency theory, consumer socialization, and governance mechanism (trust and flexibility), retailerconsumer gaps related to hedonic consumption, self- concept, and inventory are flushed out. Through semi-structured interviews with beauty specialty retail employees and millennial associates of the second author in the U.S., a causeeffect diagram, service-quality table, and Porter's Five Forces model are generated. In addition, the millennial associates responded to a pilot questionnaire (appendix) related to brand loyalty, digital interaction, employee interaction, flexibility, and trust. Using these consumer, retailer-consumer, and retailer-driven arguments, six testable propositions are suggested that may improve the productivity of cosmetic specialty retailers.

Monday, 23 September 2019

Evaluation of Profitability Performance of Private Life Insurance Companies

Volume 13 Issue 3 December - February 2019

Research Paper

Evaluation of Profitability Performance of Private Life Insurance Companies

Pragati Tomar*, Swati Oza**
*-**Shri Vaishnav Vidyapeeth Vishwavidyalaya, Indore, Madhya Pradesh, India.
Tomar, P., & Oza, S. (2019). Evaluation of Profitability Performance of Private Life Insurance Companies. i-manager's Journal on Management, 13(3), 35-42. https://doi.org/10.26634/jmgt.13.3.15846

Abstract

In this fundamental development of service in India, insurance service sector is additionally contributing altogether with an extremely normal development rate. Insurance is financial intermediation function through which one can expose to specified contingencies. A business organization is always established with the aim of earning profit from its operations. It is the profit, which act as a backbone for survival of every organization. Without earning profit, growth and stability of a business firm is not possible. As per IMF- Background paper (2003), indicators for measuring financial soundness of insurance Industry is CARAMEL framework. These indicators involve those quantitative factors which significantly affect the financial position of Life Insurance Companies. To analyze the 'earning and profitability', five leading private life Insurance Companies were taken up for the study. These companies were selected on the basis of their gross direct premium of 2017-18. The study is basically based on secondary data. The period of the study was 2013-2014 to 2017- 2018.

E-Recruitment and Selection Practices in Digital Age

Volume 13 Issue 3 December - February 2019

Research Paper

E-Recruitment and Selection Practices in Digital Age

Y. Prakash *
Deparment of MBA, Vardhaman College of Engineering (Autonomous) Hyderabad, Telangana, India.
Prakash, Y. (2019). E-Recruitment and Selection Practices in Digital Age. i-manager's Journal on Management, 13(3), 30-34. https://doi.org/10.26634/jmgt.13.3.15474

Abstract

This paper explores the conceptual inquiry on recruitment and selection in the digital age. The corporate career website, commercial websites, and social media are widely used in recruitment process throughout the world. An analytical research provides factual inquiry on trends in e-recruitment and selection practices globally. This paper identifies the reason for online recruitment such as reduction of recruitment costs, availability of more number of candidates, effective use of social media tool for employee referrals, and availability of top talented persons across geographical locations. The challenges faced by an organization in e-recruitment process include restriction on use of social media, content on the digital application, too much information about the candidate, and efficiency in response time is too low. Commercial websites and social networking sites are key to the recruiter in reduction of recruitment process due to usage of e-recruitment and selection practices.

Using Interpretive Structural Modelling on Barriers to Implementation of Enterprise Risk Management in Construction Projects

Volume 13 Issue 3 December - February 2019

Research Paper

Using Interpretive Structural Modelling on Barriers to Implementation of Enterprise Risk Management in Construction Projects

Harish Kumar Singla*
National Institute of Construction Management and Research, Pune, Maharashtra, India.
Singla, H. K. (2019). Using Interpretive Structural Modelling on Barriers to Implementation of Enterprise Risk Management in Construction Projects. i-manager's Journal on Management, 13(3), 22 - 29. https://doi.org/10.26634/jmgt.13.3.14779

Abstract

The purpose of this paper is to identify critical barriers to implementation of Enterprise Risk Management (ERM) in construction projects. The paper also proposes a model for construction sector based on the interrelationship among critical barriers to implementation of ERM and further attempts to find out the driving and dependent barriers to implementation of ERM in construction projects. Based on literature review and expert opinion, several barriers to implementation of ERM are identified and then based on Interpretive Structural Modelling, a theoretical model is proposed showing inter-linkages of barriers. Along with that driving and dependent barriers are identified using MICMAC analysis. Lack of internal knowledge, skills and expertise; lack of top management support and commitment; lack of perceived benefit of ERM; unsupportive organizational culture; insufficient resources (time, money, and people) and lack of a risk management tools and techniques are the most critical barriers to implementation of ERM. The paper proposes a model, which can be put to test and further modified. The paper serves as a base to researchers for further research in the field of ERM.

Green Products' Attributes and Price: How Do They Affect Consumers' Green Purchasing Behavior and Loyalty Status in Bangladesh?

Volume 13 Issue 3 December - February 2019

Research Paper

Green Products' Attributes and Price: How Do They Affect Consumers' Green Purchasing Behavior and Loyalty Status in Bangladesh?

Md. Shahinur Rahman*
Department of Marketing, University of Barisal, Barisal, Bangladesh.
Rahman, S. MD., (2019). Green Products' Attributes and Price: How Do They Affect Consumers' Green Purchasing Behavior and Loyalty Status in Bangladesh?. i-manager's Journal on Management, 13(3), 12 - 21. https://doi.org/10.26634/jmgt.13.3.15066

Abstract

The eco-friendly attributes of green products always explain why they are worthy of contributing to environmental protection and making consumers loyal to them. The aim of the study is to investigate the impact of green products' attributes and price on green purchasing behavior, which influences ultimately consumer loyalty status. A total of 16 research questions were distributed to 210 respondents, who are from Khulna city and have used at least one green product in their lifetime. In addition, structural equation modeling was employed to measure the impacts of four constructs that were analyzed in the study via AMOS 23. Moreover, the results of the study show that both attributes and price of green products significantly influence the green purchasing behavior of Bangladeshi consumers who become loyal to green products subsequently. The findings of the study suggested that green products' attributes and price have robust aspects that can motivate consumers to buy environmentally favorable products and make this eco-friendly purchasing behavior repeatedly.

Impact of Gender Discrimination on Workplace Variables

Volume 13 Issue 3 December - February 2019

Research Paper

Impact of Gender Discrimination on Workplace Variables

Poonam Arora*, Unnati Malam**
*-** St. Kabir Institute of Professional Studies, Ahmedabad, Gujarat, India.
Arora, P., & Malam, U. (2019). Impact of Gender Discrimination on Workplace Variables. i-manager's Journal on Management, 13(3), 5 - 11. https://doi.org/10.26634/jmgt.13.3.14964

Abstract

Gender discrimination at workplace is the major concern for Human Resource management as it has great impact on the satisfaction & motivation, commitment & enthusiasm, work efficiency & productivity of employees. The discrimination has various levels which exist, change and get accepted within time, though if not adapted well can cause serious stress at workplace. The present study aims to identify gender related barriers to workforce entry, the retention and career advancement of an employee so as to boost their morale at work. The paper draws on a quantitative study conducted over 170 respondents following descriptive research design using a structured questionnaire. The data is analysed using t-test and correlation to check the significance and correlation of factors and find the association between them respectively. The study intends to present the impact of the gender discrimination on variables such as job satisfaction & motivation, commitment & enthusiasm, and stress level of the employees at workplace. Core functions of HR are used to link the impact of gender discrimination with the above variables. The survey result brings out the fact that gender discrimination is not only faced by females, but males are equal victims to it. Majority of the people have faced gender discrimination once in their work life. The study reveals that gender bias creates demonization & loss of employee loyalty, which leads to declining organizational effectiveness. The study not only focuses on discrimination towards a particular gender rather focuses on examining the relation of job satisfaction and the gender of employees and attempts to find how this influences the productivity and performance of an organisation.

Management Motivational Role and Support for Pharmacists in Healthcare Field

Volume 13 Issue 3 December - February 2019

Article

Management Motivational Role and Support for Pharmacists in Healthcare Field

Mostafa Essam Ahmed Eissa*
Faculty of pharmacy, Cairo university, Egypt.
Eissa, M. E. A. (2019). Management Motivational Role and Support for Pharmacists in Healthcare Field. i-manager's Journal on Management, 13(3), 1- 4. https://doi.org/10.26634/jmgt.13.3.15131

Abstract

Management role in any organization generally and healthcare specifically is crucial in maintaining work activities of the staff at the optimum quality that achieve the company goals. The following article mentions the important tasks of the managers that should be aware and trained on them to polish their skills for leading subordinates, especially in critical situations that may affect human life such as a team of pharmacists working on handling and preparation of medicines for patients in hospitals in the drug stores and pharmacies. Their morals and attitudes may affect the quality of treatment of the patients and even their lives.

Role Of Entertainment In Fostering Consumer Delight At Shopping Malls In Coimbatore City

Volume 13 Issue 2 September - November 2018

Research Paper

Role Of Entertainment In Fostering Consumer Delight At Shopping Malls In Coimbatore City

K. Sasi Kumar*, M. Sadika Sultana**, M. Vasudevan***
*Assistant Professor, Department of Business Administration, Vivekanandha College, Tiruchengode, Tamil Nadu, India.
**Associate Professor, PG & Research Department of Management Science, Park's College, Tirupur, Tamil Nadu, India.
***Assistant Professor, Institute of Management, Christ University, Bangalore, Karnataka, India.
Kumar, S. K., Sultana, S. M., Vasudevan, M. (2018) Role of Entertainment in Fostering Consumer Delight at Shopping Malls in Coimbatore City, 13(3), 42-48. https://doi.org/10.26634/jmgt.13.2.14055

Abstract

Shopping malls have developed to be the one-stop destination for entertainment, shopping and have granted a new aspect to the retail industry in India. Entertainment acts as a significant element in all shopping malls. Entertainment is a form of action that grasps the interest and attention of audience, provides delight and pleasure which are crucial in a highly mechanical and business world to get relief from stress. The elements such as movie theatres/multiplex, children's play area, food court, indoor sports and video games zone influence the shoppers to choose shopping malls for entertainment purpose.

Rethinking the Shopping Mall: A Synergetic Strategy

Volume 13 Issue 2 September - November 2018

Research Paper

Rethinking the Shopping Mall: A Synergetic Strategy

Alen Badal*
Ph.D., University of Liverpool, England.
Badal, A. (2018). Rethinking the Shopping Mall: A Synergetic Strategy. i-manager's Journal on Management, 13(2), 37-41. https://doi.org/10.26634/jmgt.13.2.14368

Abstract

A recent article in The Wall Street Journal reported that according to a Credit Suisse Group AG report, a quarter of the 1,200 malls in the United States may face closure over the next five years (Whelan, 2018). Many challenges may have contributed to lack of physical sales, such as ease of shopping online, more options to shop at home utilizing the Internet, which allow shopping various sites at once; possibility of lower prices/incentives; and shopping around-the-clock. Benefits of physical shopping include receiving your product in real time and possibility of no shipping; physically 'seeing' the product before buying; lastly, easy/free returns, locally, among others. The purpose of this article is to illuminate the shopping mall location trends at select countries and share possible considerations mall landlords and retailers/restaurant and entertainment establishments may consider to boost revenues housed within shopping malls. Specifically, conducting a strategic analysis may yield specific strategies to consider implementing.

Role Of Brand Leadership On Brand Management Practices - A Study On Hero Motocorp

Volume 13 Issue 2 September - November 2018

Research Paper

Role Of Brand Leadership On Brand Management Practices - A Study On Hero Motocorp

CH. Sahyaja*, K. S. Sekhara Rao**
* Research Scholar, KLU Business School, Koneru Lakshmaiah Education Foundation, Vaddeswaram, Guntur, Andhra Pradesh, India.
** Associate Professor, KLU Business School, Koneru Lakshmaiah Education Foundation, Vaddeswaram, Guntur, Andhra Pradesh, India.
Sahyaja, C., Rao, S. S. K. (2018). Role of Brand Leadership on Brand Management Practices - A Study On Hero Motocorp.i-manager's Journal on Management,13(2), 31-36. https://doi.org/10.26634/jmgt.13.2.14447

Abstract

Brand image can play an important role in the business of two wheeler industry. The study determines the significant parameters that influence the brand image of locally manufactured vehicles in India. Parameters such as: customer service, innovation, and organizational values greatly influence the brand image of any motor vehicle industry. Other parameters that significantly influence the brand image include the people related aspects such as competence and trustworthiness. The study mainly focused on finding the performance of Hero Motocorp, and the influence of brand image on its performance. The outcome of this research can significantly contribute in designing the strategies by the company in order to improve its brand image and company performance. The role of brand leadership helps in improving its brand management practices at Hero Motocorp.

A Cluster Analysis Approach Towards Goods And Services Tax After Implementation

Volume 13 Issue 2 September - November 2018

Research Paper

A Cluster Analysis Approach Towards Goods And Services Tax After Implementation

Gowtham Ramkumar*
Assistant Professor, Department of Commerce, Madras Christian College, Chennai, Tamil Nadu, India.
Ramkumar, G. (2018). A Cluster Analysis Approach Towards Goods And Services Tax After Implementation. i-manager's Journal on Management, 13(2), 24-30. https://doi.org/10.26634/jmgt.13.2.14366

Abstract

Any indirect tax will have an impact on the consumer spending ability. Even direct taxes will affect the consumer spending ability but confines more to the tax payers. Goods and Services Tax (GST) has also affected the purchasing capacity of the consumers. This is because any economic reform will result in short term or medium term inflation which will reduce the purchasing power of the consumers. This research seeks to group the consumers based on the spending ability after goods and services tax implementation. Cluster analysis is a most commonly used analytical technique to classify homogeneous groups. The study classifies consumers into three major clusters and tries to explain each of these cluster characteristics by indicating priorities of the clusters based on their spending ability. While there are many type of cluster analysis being followed, this study uses K-means clustering to classify homogenous groups. Finally, the study arrives at a meaningful conclusion and can be used as a basis for further researches relating to taxes and consumer choices.

Internet of Things in the Workplace

Volume 13 Issue 2 September - November 2018

Research Paper

Internet of Things in the Workplace

Franklin Ramsoomair*, Elliot Kolb**
* Faculty, Ted Rogers School of Management, Ryerson University, Toronto, Ontario, Canada.
**Quality and Operations Professional, Pharmaceuticals and Cannabis Production, Toronto, Ontario, Canada.
Ramsoomair, F., Kolb, E. (2018). Internet Of Things In The Workplace.i-manager's Journal on Management, 13(2), 13-23. https://doi.org/10.26634/jmgt.13.2.14367

Abstract

The emergence of the Internet of Things (IoT) as a viable technology for businesses has been changing how the workplace functions since its introduction. The versatility of the IoT has enabled companies to improve their competitive advantage through increased autonomous decision making, allowing for improvements in productivity, and resulting in better bottom-line performance. An examination of the impact that the IoT is having was performed in order to validate its positive effects and better understand its shortcomings. The results have shown that in the majority of applications, the IoT improves efficiency, quality, and cost metrics, but potential vulnerabilities in security preclude it from being recommended for all applications. Therefore, managers are advised to evaluate areas of their business that could benefit from IoT's analytical abilities, but do not require high security protocols in order to maximize gains from its implementation.

Co-Design in context of Design Management

Volume 13 Issue 2 September - November 2018

Research Paper

Co-Design in context of Design Management

Tom Page*
Associate Professor, Department of Product Design, Nottingham Trent University, England.
Page, T. (2018). Co-Design In Context Of Design Management. i-manager's Journal on Management, 13(2), 1-12. https://doi.org/10.26634/jmgt.13.2.14354

Abstract

This paper report aims to explore the value of designers involving end users, also known as consumers, in the design process. It investigates the issues surrounding participant interest, covering subjects such as fear of talking in front of groups of unknown people and fear of expressing ideas to senior designers. Through exploring these issues, this paper discusses ways in which designers are able to plan accordingly to attract consumers to the co-design process, while enabling them to express their views confidently in an environment suitable to their investigation. The other aims include looking at how co-design between designers and end users can create better products and to explore whether or not this process can be changed or improved, while the ways in which designers advertise co-design activities to specific members of the public are also included. There are three main methods of research included in this paper. Primarily, the literature review collects and contrasts various authors' arguments on these points, while a focus group with seven end users aims to present the point of view from the consumer. Lastly, an interview with a senior designer with experience in sustainability, creativity and systemic thinking, provides the opinion on the other end of the spectrum. These research methods are brought together into findings, which are then discussed under the research questions: Are consumers interested in providing designers with the information they desire; how designers plan co-design activities to gain the feedback they desire; what are the advantages of using consumer opinions in the design process. The paper is then concluded, summarising the benefits of co-design to the design process, as well as the issues involving user participation.

A Study on Foreign Direct Investments, Role of Federal States, Incentives, and Arbitrations in India

Volume 13 Issue 1 June - August 2018

Research Paper

A Study on Foreign Direct Investments, Role of Federal States, Incentives, and Arbitrations in India

Bhavani Marka*, Y. Prakash**
* Associate Professor, Department of Master of Business Administration, Vardhaman College of Engineering (Autonomous), Hyderabad, Telangana, India.
** Assistant Professor, Department of Master of Business Administration, Vardhaman College of Engineering (Autonomous), Hyderabad, Telangana, India.
Marka, B., and Prakash, Y. (2018). A Study on Foreign Direct Investments, Role of Federal States, Incentives, and Arbitrations in India. i-manager’s Journal on Management, 13(1), 55-66. https://doi.org/10.26634/jmgt.13.1.14117

Abstract

India marked a significant economic growth with economic liberalisation policies, utters gearing up with a growth rate of 7.1%, for fiscal 2016-17, 6.7%, for 2017-18, and estimated to 7.4%, for 2018-19 that is possible with Foreign Direct Investments (FDI) and Bilateral Investment Treaties (BIT). Department of Industrial Policies and Protection (DIPP) although autonomous governed the foreign economic policies of federal states of India under constitutionally mandatory provisions. It coordinates between the foreign investors, and the states and Centre. The Foreign Investment policies drafted to provide facilities, increments, and incentives such as low tax rates, tax holidays and tax waivers to the investors. The deviation from the articulated and accepted foreign investment policies either by the investor or by the host country raise the bivalent concerns and leads to arbitration. Undoubtedly, India's position in facing arbitrations and existing affluent arbitration policies to face international arbitrations was an ambiguous subject matter. Moreover, the transparency between the federal States and the Centre relations in harmonising the foreign investment policies was also a debatable issue. Recently Nissan sued Government of India by bringing international arbitration for remittance of INR 5000 cr. was a prima facie case for alleged violations of investment treaties with Japan bought limelight to focus on international arbitration once again. Hence, this paper evaluates the necessity to revamp foreign economic policies with lucid Centre-State relations, to overhaul the incentives or facilities offered, to have weightier arbitration policies, and to strengthen India's position on International arbitrations.

Mapping Possibility of Cost Effective Sourcing of Cinnamon in India

Volume 13 Issue 1 June - August 2018

Research Paper

Mapping Possibility of Cost Effective Sourcing of Cinnamon in India

Ram Singh *, Hemant Kumar Singh **
* Associate Professor, Indian Institute of Foreign Trade, New Delhi, India.
** Research Scholar, Indian Institute of Foreign Trade, New Delhi, India,.
Singh, R., and Singh, H.K. (2018). Mapping Possibility of Cost Effective Sourcing of Cinnamon in India. i-manager’s Journal on Management, 13(1), 44-54. https://doi.org/10.26634/jmgt.13.1.14360

Abstract

Cinnamon is one of the most powerful spices on earth and scientist has ranked it as wonder spice for its medicinal values and properties. Key producers are Indonesia, China, Vietnam, and Sri Lanka and key importers are Mexico, USA, India, and Bangladesh. India is a net-importer of Cinnamon from countries, such as Indonesia, Vietnam, and Sri Lanka as domestic supplies are too small to meet the growing demands of domestic consumption and export demand of value added spices, wherein cinnamon is mixed with other spices. This paper aims to understand the existing import regime of cinnamon in India including tariff and non-tariff issues, duty preference regime under various negotiated Free Trade Agreement, issues of certificate of origin, compliance costs, and cost-effective suppliers.

Impact of Social Media on Consumer Buying Behavior – A Descriptive Study on TAM Model

Volume 13 Issue 1 June - August 2018

Research Paper

Impact of Social Media on Consumer Buying Behavior – A Descriptive Study on TAM Model

Bhuvanesh Kumar Sharma*, Vimal Kamleshkumar Bhatt**
* Assistant Professor, Balaji Institute of Modern Management, Pune, Maharashtra, India.
** Associate Professor, Balaji Institute of Modern Management, Pune, Maharashtra, India.
Sharma, B.K., and Bhatt, V.K. (2018). Impact of Social Media on Consumer Buying Behavior – A Descriptive Study on TAM Model. i-manager’s Journal on Management, 13(1), 34-43. https://doi.org/10.26634/jmgt.13.1.14048

Abstract

In present technological changes, social media plays a significant role which is being utilized by consumers and industries in various ways. Consumers are using social media to connect people through this virtual media, they make new friends, chatting, searching jobs and shopping online at the same time industries especially e-commerce leveraging benefits of social media by promoting their products on various social networking sites and directly influencing consumers through social media and stimulating demand of their offering by providing ‘Shop now’ button. With increasing use of social media, many factors influence consumers while they directly purchase on social media. A hypothetical model has been drawn in order to explain the relationship among three factors Perceived usefulness, Perceived value, Perceived risk and their influence on purchase intention. A sample of 265 respondents from students undergoing postgraduate program collected and the model has been validated with the help of SPSS correlation and regression analysis. The result of the study reveals that there was significant correlation reported among Perceived usefulness, perceived value and Perceived risk and all three was significantly influencing purchase intention when a consumer wants to purchase through social media. The study is highly useful in understanding the online shopping behavior of consumer which help organizations to stimulate the demand for their products through this medium.