Human Resource Development Climate in Selected Private Sector Banks in Punjab, India-A survey

Vol.9  No.1

Year : 2014

Issue : Jun-Aug

Title : Human Resource Development Climate in Selected Private Sector Banks in Punjab, India-A survey

Author Name : sanjeev sharma, Shruti Sarin , N.S. BHALLA , T.S. SIDHU

Synopsis :

Human Resource Development (HRD) climate facilitates proper implementation of HRD systems in an organization. The present study is aimed at assessing the extent of HRD climate prevailing in selected Private Sector Banks in Punjab. This study has been carried out on the basis of the information collected from employees working in 6 major private sector Banks running their operations in Punjab. On the basis of information collected and results obtained, it has been found that average/moderate HRD climate is prevailing in selected Private Sector Banks. In comparison, it has been found that better OCTAPAC values (Openness, Confrontation, Trust, Authenticity, Pro-activity, Autonomy, Collaboration, Experiment) culture is prevalent than HRD mechanism and general HRD climate in the Selected Private Sector Banks. It is suggested on the basis of research evidence that, the top management of the banks should enrich the banks policy in enhancing the physical, mental and emotional capabilities of the individuals for creating and maintaining better HRD Climate. The Managers and officers staying in the banks should have been motivated, encouraged and inspired to accept challenges. A favorable HRD climate also contributes for the retention of the workforce. Private sector banks have been seriously exposed to the problem of HR Mobility.

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A Study on Role of Business Correspondents in Financial Inclusion with Reference to State Bank of India

Vol.9  No.1

Year : 2014

Issue : Jun-Aug

Title : A Study on Role of Business Correspondents in Financial Inclusion with Reference to State Bank of India

Author Name : ANILKUMAR JALADI, P. RAJA BABU , RASUL. SK

Synopsis :

In India, focus of the financial inclusion at present is confined to ensure a bare minimum access to a saving bank account without frills to all. Financial Inclusion effort should offer at a minimum, access to a range of financial services including savings, long and short term credit, insurance, pensions, mortgages, and money transfer at a reasonable cost. The purpose of this paper is to assess the role of business to SBI and to evaluate the business correspondent's performance and an insight into financial inclusion in rural areas. The importance of financial Inclusion arises from the problem of financial exclusion of unbanked people from the formal financial services across the world. State Bank of India achieved 100% coverage of its allotted unbanked villages under the Financial Inclusion Programme of the RBI with the help of Business Correspondents, finally to give an appropriate suggestion.

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Effect of Motivation on the Employee Behaviour and Organization as a Whole

Vol.9  No.1

Year : 2014

Issue : Jun-Aug

Title : Effect of Motivation on the Employee Behaviour and Organization as a Whole

Author Name : Dr. Neeraj Kumari

Synopsis :

The objective of the study is to understand how motivation affects the behaviour of individuals and organizations as a whole. It is a descriptive research and the sample size of the study is 131. The primary data have been collected with the help of a structured questionnaire. The study reveals that the employees of both the organizations in this study have high scores on all the six dimensions of motivation viz. Achievement, Affiliation, Influence, Control, Extension and Dependency. As per the self rating / assessment by the employees themselves, the mean efficiency score of employees of both of these organizations are high and it does not show any significant difference. It is concluded that, employees of both of these organizations under this study are highly motivated and highly efficient. Thus the organization is highly effective in motivating its employees.

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Retail Outlet Engagement & Expansion Program in Indian Telecom Sector

Vol.9  No.1

Year : 2014

Issue : Jun-Aug

Title : Retail Outlet Engagement & Expansion Program in Indian Telecom Sector

Author Name : Debajani Sahoo, A. VIDYADHAR REDDY

Synopsis :

There is an increased competition in the Indian telecom industry which has forced the teleservice providers to give more attention on service quality, customer and retailer satisfaction. The academicians have also been studying quality & satisfaction to understand the determinants and processes of market evaluation. The Indian telecom market may enjoy good growth rate owing to lower tele-density, stiff competition and lower tariffs. To beat the competition, retailer satisfaction is equally important like customer satisfaction; as satisfied retailer can bring more loyal customers to the organization. The objective of the present study is of two folds. At first, to identify the retailer's satisfaction dimension in the prepaid segment based on the services provided by service provider (Network quality, Grievance handling, Schemes provided, Margin rate as regards to the service provided). Secondly, to examine whether cross sectional demographics of retailers impact their business transaction with the telecom service providers. The study conducted by survey process having sample size of 400 retailers represent 93.6 percent response rate. The retailers who were already selling the LAPU recharges and in case of the new outlets, untapped shops were being targeted. Convenience sampling method which is used in this study is considered as non-probability sampling. Multiple Regression and Anova has been used through SPSS 20 for the data analysis. This study will help the telecom managers to design the relationship marketing strategies for different set of retailers with varied requirements. It will help the telecom industry to further dissect the market and find out more retailer base from the growing market in India.

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Cross Listing of Firms and Corporate Governance Disclosure Practices - A Case of India

Vol.8  No.4

Year : 2014

Issue : Mar-May

Title : Cross Listing of Firms and Corporate Governance Disclosure Practices - A Case of India

Author Name : Rajya Lakshmi, Dr. Laila Memdani, Raja Babu

Synopsis :

Due to globalization Indian companies are getting listed in overseas markets as well, or in other words getting cross listed to have access to broader range of financing. Since corporate disclosure practices are not uniform globally, Indian companies cross listed in developed economies like United States of America and United Kingdom have to follow stricter corporate governance practices prescribed there. Theoretically cross listing increases the extent of disclosures practices followed by companies. Good governance results in the increase in the corporate reputation in the international market. As overseas developed markets are more mature than the Indian market, there can be adequate supply of capital at a lower cost. This study is an attempt to compare and contrast the extent of governance disclosures practices followed by Indian companies which are exclusively listed in India and those which are listed in India and abroad in order to find out whether cross listing is improving the governance disclosures by constructing a corporate governance disclosure score. In addition the authors analyze the nexus between the corporate governance scores and firm performance for firms exclusively listed in India and cross listed.

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Tips of High-Performance Team Building for Organizational Effectiveness

Vol.8  No.4

Year : 2014

Issue : Mar-May

Title : Tips of High-Performance Team Building for Organizational Effectiveness

Author Name : Namita Karmakar, Paneerselvam

Synopsis :

This paper proposes a various general models for team building, which enable leaders to build coherent teams rapidly and fairly for the term projects of organizations in general. Moreover, the models can also be used to build teams for any type of project, if they are inexperienced on a certain subject. The proposed model takes leaders' preferences and the staff's considerations into account when a team building process is required for any type of course. Executives, managers and organization staff members universally explore ways to improve business results and profitability. A team is a small group of people with similar skills working toward a common goal. A high-performance team has members with a clearly defined and shared purpose, mutual trust and respect, clarity of roles and responsibilities, high levels of communication, dedication to team success and cooperation, ability to differ and acknowledge conflict, and a supportive leader who challenges the team. Teamwork is considered a critical factor in delivering high-quality, although research on the evidence base for the effectiveness of teamwork and communication across disciplines is scarce. The organizational growth, development, motivation, morale, and satisfaction of the employees in the system combined with the best image projection of the organization to its various constituents, account in turn, for continued organizational health, viability, and growth which accounts for the organization's effectiveness. Successful team building, that creates effective, focused work teams, requires various attentions which are discussed. Effective team building, will help organizations to identify the teams strengths and weaknesses, increase productivity and efficiency, improve the way the team members interact, improve support and trust levels in the workplace reduce stress levels in the work place, and thereby develop healthy inter-group relations.

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Establishing Skills Supremacy: Way Forward to Sustain the Competitive Advantage

Vol.8  No.4

Year : 2014

Issue : Mar-May

Title : Establishing Skills Supremacy: Way Forward to Sustain the Competitive Advantage

Author Name : Vijay Padaguri, M.M.Bagali

Synopsis :

The research paper suggests an integrated skills based approach for learning organizations based on the findings of the study. The paper details the integration of the skills approach into the overall business plan and the strategy of organizations. A feasible model has been suggested in the paper with regard to adapting skills based approach towards achieving a sustainable competitive advantage. Principal Component analysis has been used to analyze the data collected from a sample representing ten prominent business sectors. Business entities strive to achieve and sustain supremacy of considerable credibility, in order to have continued growth and profits. While some companies have banked on 'core competencies' like cost leadership, technological advancements and design excellence, the sustainability issue still prevails and calls for something more radical. Having a competitive advantage is no longer an allinclusive acceptable long-run strategy, especially for corporate giants aiming at sustainable leadership. A quick re-look at companies like Blackberry and Nokia who could not sustain the pace of growth over the years prove that long-run market leadership demands more than just having one success factor, i.e.; design supremacy or robust technology. Companies should build a sizeable skills inventory that can be re-skilled in optimal time frames and can be used to achieve defined growth objectives. We could be looking at skill dominance translating to market dominance and if companies are able to scale up this concept, they could probably aim at long-run market leadership, a coveted corporate objective.

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